Terms & Conditions
Booking and Payment:
• Bookings can be made via the website or email and are confirmed upon receiving proof of payment and a signed T’s & C’s form / approved via checkout.
• Full payment is required at the time of booking unless otherwise agreed upon.
• Accepted payment methods are specified by Glasshaus.
Studio Use:
• The studio is designated for professional photography, videography, networking, workshops, and related activities.
• A maximum of 15 people is allowed per hire of the studio. For larger groups, contact info@glasshaus.co.za
• Smoking or vaping is prohibited on the premises.
• Food, drinks, makeup, shoes, tanning, or body oils are not permitted on any furniture. Damages or excessive cleaning will incur additional fees.
• Furniture must be moved by lifting, not dragging, to prevent floor damage.
• All furniture and props should be returned to their original positions, and all rubbish removed upon departure.
• The hirer is responsible for ensuring all team members and guests adhere to studio rules.
• Glasshaus must seek permission from all parties for any imagery or footage taken during the client’s booking.
• Glasshaus reserves the right to use any agreed-upon footage or imagery taken during a client’s booking on Glasshaus’ social media at their discretion.
Studio Equipment and Property:
• The hirer is responsible for all equipment and property during the hire period.
• Damages or losses caused by the hirer or their associates will be charged to the hirer. A cleaning fee starting from R500 per item / breakage fee for decor starting from R1000 or furniture from R1500.
Cancellation and Refunds:
• Cancellations are not eligible for a refund but may rescheduled up to 48hrs.
• Glasshaus reserves the right to cancel or reschedule bookings due to unforeseen circumstances; full refunds will be provided if rescheduling is not possible.
• No refunds are given for unused time.
Liability:
• Glasshaus is not liable for injury, loss, damage, or theft of personal belongings during the hire period.
• The hirer agrees to indemnify and hold Glasshaus harmless against any claims arising from the hirer’s use of the studio.
Insurance:
• Hirers are advised to have adequate insurance for their equipment and liabilities.
• Glasshaus does not provide insurance coverage for the hirer’s equipment or liability.
Studio Access and Security:
• Access details will be provided to the hirer.
• The hirer must ensure the studio is securely locked and equipment properly stored at the end of the hire period.
• Glasshaus is not liable for loss or damage to the hirer’s equipment or property left on the premises.
By booking with Glasshaus, you acknowledge that you have read, understood, and agreed to these terms and conditions.